Legal & Policies

Privacy Policy

Last Updated: February 2026

Nith Valley Trout Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

For the purposes of data protection legislation, the Data Controller is:
Nith Valley Trout Ltd
Company Number: SC846659
Registered Office: 33 Newmarket Street, Ayr, Scotland, KA7 1LL
Trading Address: Invicta Cottage, Dumfries, DG2 0JL
Email: paul@nithvalleytrout.com

2. Information We Collect

We may collect and process the following data about you:

• Identity Data: Name, business name, and job title.
• Contact Data: Email address, telephone number, and delivery site co-ordinates.
• Financial Data: Bank account and payment card details (processed securely via third-party providers).
• Technical Data: IP address and browser type (via Cookies).

3. How We Use Your Data

We use your data strictly for:

• Contract Performance: Processing orders, arranging livestock delivery, and invoicing.
• Legal Obligations: We are required by law (Marine Directorate/Fish Health Inspectorate) to maintain records of fish movements for traceability.
• Legitimate Interests: To improve our husbandry advice and website security.

4. Data Retention

We retain data for as long as necessary to fulfil the purposes collected for, including legal, accounting, or reporting requirements. Statutory tax records are kept for six years.

5. Your Rights

You have the right to access, correct, or request deletion of your personal data. Contact us at paul@nithvalleytrout.com to exercise these rights.

Cookie Policy

Our website uses cookies to distinguish you from other users. This helps us provide a good experience and allows us to improve our site.

Types of Cookies We Use:

• Strictly Necessary: Essential for the website to function (e.g., security tokens).
• Analytical/Performance: Allow us to recognise and count visitors to see how they move around our site (e.g., Google Analytics).

You can block cookies via your browser settings, though this may impact site functionality.

Website Terms of Use

1. Introduction
These terms govern your use of this website. By using this website, you accept these terms in full. The website is owned and operated by Nith Valley Trout Ltd (SC846659), registered at 33 Newmarket Street, Ayr, Scotland, KA7 1LL.

2. Intellectual Property
Nith Valley Trout Ltd owns the intellectual property rights in the website and material on it. All imagery of our fish stocks and facilities is copyright protected. You must not republish material from this website without written permission.

3. Liability
The information on this website is provided free-of-charge. We do not warrant its completeness or accuracy. To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to this website and the use of this website.

4. Jurisdiction
These terms are governed by Scottish Law. Any disputes will be subject to the exclusive jurisdiction of the courts of Scotland.

Environmental Policy

Nith Valley Trout Ltd is dedicated to sustainable aquaculture practices that protect the biodiversity of the Dumfries region.

1. Water Quality & Discharge

We operate under strict discharge consents regulated by SEPA. Our flow-through system ensures water returning to the catchment is filtered, oxygenated, and monitored for neutrality.

2. Biosecurity & Escapes

We maintain a “High” Health Surveillance rating (Site ID: FS0537). We utilize advanced screening and net infrastructure to prevent the escape of farmed stock into the wild ecosystem, preserving the genetic integrity of native species.

3. Sustainable Sourcing

We source high-quality, digestively efficient feeds to minimize waste and reduce nutrient load in our output water. We prioritize suppliers who use sustainable marine ingredients.